1. Shipping Areas: We offer shipping services within the United States. For international shipping, please contact us directly to discuss available options and specific requirements.

2. Shipping Methods: We partner with specialized animal transportation carriers to ensure the well-being of your pet during transit. Our priority is to provide a safe and stress-free journey for your new companion.

3. Processing Time: All Adoptions are processed same day. Once your adoption is processed and your pet is ready for shipment, you will receive a confirmation email with a Contract of Adoption and a tracking information.

4. Delivery Time: Standard shipping typically takes less than a day, depending on your location. 

5. Delivery Requirements: To ensure the safety and well-being of your pet, someone must be present at the delivery address to receive the shipment. This helps us guarantee a smooth and secure handover of your new companion.

6. Shipping Costs: Shipping costs are calculated at checkout based on your location and the size of the pet’s carrier. Expedited shipping options will incur additional charges.

7. Health and Safety: All pets are transported in secure, comfortable carriers with necessary food, water, and ventilation. We ensure that each pet is in good health and properly prepared for the journey before shipping.

8. Local Pickup: If you are located near our facility, you may choose to pick up your pet in person. Simply select option to book an appointment to pick up and we will coordinate a convenient time for you to visit.

9. Shipping Guarantee: We guarantee that each pet will arrive in good health. If there are any issues upon arrival, please contact us immediately so we can address your concerns.

For any questions or further information about our shipping policies, please contact our support team